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Improvement of the training program for newcomers by human factor analysis

https://repo.qst.go.jp/records/71767
https://repo.qst.go.jp/records/71767
231b02b9-b278-4ad4-a199-60e7d9333ea0
Item type 会議発表用資料 / Presentation(1)
公開日 2015-06-30
タイトル
タイトル Improvement of the training program for newcomers by human factor analysis
言語
言語 eng
資源タイプ
資源タイプ識別子 http://purl.org/coar/resource_type/c_c94f
資源タイプ conference object
アクセス権
アクセス権 metadata only access
アクセス権URI http://purl.org/coar/access_right/c_14cb
著者 Inokuchi, Hiromi

× Inokuchi, Hiromi

WEKO 706390

Inokuchi, Hiromi

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猪口 宏洋

× 猪口 宏洋

WEKO 706391

en 猪口 宏洋

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抄録
内容記述タイプ Abstract
内容記述 We believe that most important factor for customer satisfaction is to supply stabilized beam without trouble. In other words, the role of operation and maintenance for accelerator is to minimize the occurrence of trouble during operation and the downtime for recovery. To achieve the goal, NIRS, National Institute of Radiological Sciences, in Japan has just started to monitor the performance of accelerator with parameter of Availability, Failure Rate and Human Error as a User’s happy index.
All troubles that occurred in a month are listed with cause of trouble, defective part and downtime to calculate above parameters. Those parameters are graphed to monitor the trend. Also, defective parts are categorized and graphed for more breakdown information.
Human errors are classified to three stages, Level 0 for low risk and Level 2 for highest risk. The quality review meeting is held every month. If a parameter of trend shows low quality, cause would be investigated and corrective action would be discussed in the meeting. We had experienced the number of 82 near-miss (level 0) errors in the last fiscal year, and about 50% of errors were caused by the fact that persons having within one year experience lack some prerequisite knowledge.
As a result of this analysis, we have reviewed and improved the training program for new face, also modified the classroom training to be performed by two instructors this year. While one instructor is lecturing, the other instructor is taking care of the person who has a poor understanding of the lecture at the same time. Therefore, we expect positive effect s from this improvement in this year.
This talk will introduce how we decide the customer index and how we use those indexes, with the cycle of Monitor-Analysis-Correction-Evaluation that maintains and/or improves the accelerator reliability.
会議概要(会議名, 開催地, 会期, 主催者等)
内容記述タイプ Other
内容記述 Workshop on Accelerator Operations (WAO2014)
発表年月日
日付 2014-10-29
日付タイプ Issued
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